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Water bills were fine until NWP took over billing at the apartment complex where I lived. Every tenant had a $10.00 increase. Billing is way behind and when I left the apartment I paid 3 months. I can see one month behind to read the amount of water used but they tried...
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#779368
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I am not sure if there has been an increase in the water and sewer rates, but without any information on my actual usage (volume) each month, the spike in my bills in completely unexplained. It is not an apartment leaky pipe issue (I pay attention to this) and I know...
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#776384
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I was unlucky enough to live somewhere that decided this business could screw over everyone who lives there. First, they charge an account creation fee and a monthly service fee (for sending you a bill) of 5.00 each and a 3.00 charge if you want to pay by anything but...
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Anonymous
Anonymous

Contact KBK attorneys in Orange County, California! Suit pending!

1.0
I didn't like
  • Billing practices plus they avoid to explain the bill
  • Poor customer service
  • Are clearly crooks
#775203
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They charge you convenience fees for everything! They charge an administrative service for, $ 5.00 for no reason. An extra $3.50 every time you want to use a credit or debit card to pay your billy. They have terrible customer service. They are never available to...
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#773950
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I lived in a 1600 square foot house with 3 occupants and our 3 mth water bill was no more than $120.We had sprinklers 9k plus square lot .4 loads of laundry weekly. In 2013 I moved to an apt complex, called Las Palmas in Fullerton and this complex contracts with NWP...
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Anonymous
Anonymous

Contact KBK attorneys in Orange, County, California!

Anonymous
Anonymous

Check to make sure they are using the correct UOM (Unit of Measurement). They were not in our complex. Therefore, 2,500 gallons was charged as 25, 000 gallons.

1.0
I didn't like
  • Billing practices plus they avoid to explain the bill
#771380
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When I lived in a 2700 square foot house with four occupants (and a pool) our water bill water bill averaged about $100-$110 bucks per month. Two years ago I became a renter and the apartment complex where I live contracts with NWP for water, trash, sewer, etc., but...
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#735255
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Moved into a new building in Austin, TX with condo like finishes, very nice. Then I was shocked to find out that we has allocated water, which is managed by NWP. I always have paid $30-$40/month for water and wastewater but now my bill is almost $100/month for...
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Anonymous
Anonymous

My waistwater is double my usage which is double my actual

Anonymous
Anonymous

Contact KBK law firm in Southern Cal they are in the process of filing a suit!

1.0
#698760
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Lived in the apt. complex for 10 years water/sewer /trash ranged @$45 mo. 1 bedroom I person When NWP was hired by the Management complex Lincoln Property Management bills were @$80. The bills showed the same usage but double the price. I moved now at new complex after...
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Anonymous
Anonymous

Contact NWP CEO Ron Reed rreed@nwpsc.com or Sergio Sanchez ssanchez1@nwpsc.com. Don't waste time talking to peons.

1.0
I didn't like
  • Are clearly crooks
#660432
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This company is a complete rip off. They charge almost $75 a month for water. The apartment complex I live in (Brittney Downs) has this probably illegal agreement with NWP that they will not accept rent payments if your water bill is late. I am hardly ever home in this...
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1.0
I didn't like
  • Are clearly crooks
#659313
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I AM USING A LOT LESS WATER AND SEWER BUT MY BILL WENT FROM $17.89 TO $26.98 TO $72.76 .This is a big time rip off!!!!! I read that apartment complex are a group that own this company.Wow God is not pleased with this greed!!! I take small bags of trash out everday and...
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1.0
I didn't like
  • Are clearly crooks
#642074
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