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I live in a community called Elan Lindbergh in Atlanta,Ga unfortunately we got stuck with NWP as our utility management company. When I first moved in, my water bill was no more than $45.00 a month which is fair for a 1 bedroom apt. I'm at work 12 hours out the day and...
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Anonymous
Anonymous

Same issues, same back bill excuses. Nobody picks up the phone.

Anonymous
Anonymous

Please contact me at longislandbeaches@aol.com concerning NWP This is Michael

1.0
I didn't like
  • Unwillingness to resolve the matter
  • Incompetent staff
#859142
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Im so pissed at this so called company. Ive been paying no less then a hundered a month for2 people and we are not home that much. Then this month they are trying to charge me a extra trash for there companys mistake 4 months ago. I told them I will not pay for thier...
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Anonymous
Mike

Contact Kabateck, Brown, Kellner, Attorneys in LA, Ca, Attn: Justin Spearman: 213 217-5000 Inquire about class action suit!

5.0
#849052
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Location: Austin, Tx. We have an AMR (automatic meter reader) water meter that is attached to the wrong account. The apartment is 1 bed room, 1 bath and kitchen with two middle aged adults. No kids, no pets. Our water (as reported by the AMR) are in the 14000 to 16000...
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Anonymous
Anonymous

I have been doing the same thing with my water meter. They want me to check the meter daily so they can measure how much daily water i use. I have been taking pics of my meter...

1.4
I didn't like
  • Poor customer service
#843536
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I have been living in this apartment for 2 years, my monthly admin fee was $1.35, now it's $4.35, they raise the fee when ever they feel like it and each tenant is paying a different fee, is that even legal, shouldn't it be a set fee, and i paid a $25 set up fee when i...
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Anonymous
Michael

Contact Kabateck, Brown, Kellner, Attorneys in LA, Ca Attn: Justin Spearman; 213-217-5000

1.0
#842835
Reply to reviews
I live in a property, Elan Lindbergh, whose utilities they manage in Georgia and they are obviously incompetent. Today we received notice that we would be back-billed roughly $394.88 because in 9 months they haven't correctly billed anyone for their water usage. How is...
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1.0
I didn't like
  • Are clearly crooks
  • Poor customer service
  • Billing practices plus they avoid to explain the bill
#838466
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Water Meter Review

I do NOT TRUST this company at all. Recently i recieved a bill that was double the amount.- with no explanation. I phoned them and they stated they made a error back in October-December. So for 3 mths the community has to pay the difference. Where dd this come from???? They are from Saudi Arabia. WHAT
#831612
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I rented and apartment and was not told the water would be billed by a third party. I didn't find out until I called the local water company to have the bill put into my name. After researching on my own, I found out that my water was billed based on the square footage...
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#827800
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NWP "guestimates" how much water each renter uses in our building, they do not actual regulate or deal with our utilities in any actual or fair manner, I pay LADWP for my own units water and power, and NWP has billed me sometimes nearly as much for our entire complex...
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#814479
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They force you to pick an end date for automatic billing and claim they sent you a reminder email. They hit me with a late charge because after 5 years of automatic payments I didn't "remember" to renew it. I called and they removed the charge, and I told them it...
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1.9
#810497
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Have Autopay and online payment setup. BUT they still charge the late fee every other month. You have to call them to remove them... They also charge a SERVICE FEE and apparently there is no way to avoid it. (THIS IS ON TOP OF THE UNBELIEVABLE MONTHLY CHARGES) THE...
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#806863
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